Know customer intent to help sales convert faster with a 360° view
Built on the next-generation customer engagement platform, Freshsales Suite helps break internal silos and deliver personalized experiences across marketing and sales. The AI-powered CRM enables sales and marketing professionals to better understand customers with the right customer insights, at the right time across each touchpoint. The solution includes sales force automation, marketing automation, chat, and telephony all in one place.
Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.
Use AI- powered Chatbots to chat with visitors in real - time
Capture visitor information with customizable Web Forms
Transfers are instant
Build tailored campaigns and optimize them with real-time data for better engagement.
Get a 360° view of a customer. Capture all customer interactions in one place.
Freddy AI identifies your best leads - the ones that are most likely to convert
Set up welcome emails or personalized journeys based on actions
Communicate across Phone, Email, WhatsApp, Chat
Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
Improve revenue predictability with Dynamic Forecasting
Find the best deals to close with AI-based Deal Insights
Collaborate on Slack across departments to close deals faster
Build tailored campaigns and optimize them with real-time data for better engagement.
Design multichannel nurture campaigns and target customers via emails, SMS, WhatsApp, and chat
Send transactional emails to customers to upsell and cross-sell
Get a breakdown of campaign analytics for a holistic understanding of your market and audience
